This paper posits to explore the issue of philosophy of successful communication in a professional, business environment. It will investigate the meaning of philosophy, as well as the most important fundamentals of the process of communication in organizations. This paper will in addition, discuss what needs to be done in order to acquire successful business communicators in an organization.
WHAT IS PHILOSOPHY?
Philosophy may be defined as a broad system of ideas concerning human nature as well as the nature of the veracity that humanity lives. It may be considered as a guide for existence, since the concerns it addresses are fundamental and all-encompassing, determining the path humanity takes in life as well as how people treat each other. Philosophy in Greek refers to esteem for wisdom. It is founded on rational argument as well as an appeal to specifics. Philosophy raises several profound and broad subjects there are. Dealing with the concerns in every division of philosophy necessitates integrating all that one knows in relation to reality, meaning metaphysics, or humanity, meaning ethics, epistemology, aesthetics, and politics. Proposing rational positions in regard to philosophy, is for that reason, an intricate task (Robbins 42).
Most important fundamentals in the process of communication in organizations.
Business communication refers to the exchanging or imparting of information as well as the sharing of perceptions or ideas. It involves the process of generating meaning. Organizational communication or business communication becomes effective when it mirrors the “7 Cs” of excellent communication. The 7 Cs includes conciseness, completeness, consideration, concreteness, courteousness, correctness, and clearness. Beyond its realistic functionalities of providing the exchange of feedback, viewpoints, and information, communication in addition, serves a tactical purpose. Communication and human resources executives, support the philosophy that efficient business communication has the capability to augment employee commitment to, or engagement in, their jobs as well as, the success of the organization. Good organization communication by the leadership in an organization can cultivate a sense of workplace transparency, respect, and trust between the employees as well as senior management. Good organization communication also cultivates a tradition of open dialog that assists employees feel that they have a right to be heard in the business as well as an important role in the organization’s success (Alder 34).
Business communication typically entails communication within the organization, and communication outside the business. It is the process of transmission of messages from one person to another. However, it is imperative that the information’s recipient understands the meaning and the content of the message. The fundamental utility of communication in organizations is to bond the organization’s employees in order to realize mutual goals (Christensen 12).
Philosophy of Business Communication in Practice.
In order to put this philosophy of successful communication into practice, it necessitates having an ingenious plan for how an organization would communicate with its employees. The plan ought to include a blend of communications channels in order to reach the employees in several ways. Good communications practices furthermore imply presenting employees with the prospect to hear straight from senior management as well as ask questions and offer feedback. It necessitates consistent as well as honest communication universally. The employee’s direct supervisor is also a chief source of information for him. As a result, making certain that managers are comfortable and well informed communicating in relation to organizations messages is vital (Alder 66).
The Communication Process.
It is essential to note that, communication is fundamentally a process, and therefore, contains several elements susceptible of shortcomings. The fundamental elements of the process of communication include;
- The message, meaning what requires to be communicated.
- The messenger, meaning the person who bears a message to communicate.
- The receiver, meaning the person who ought to take delivery of the message.
- Encoding, meaning the non-verbal and verbal convention of communiqué.
- Decoding, meaning reading by the recipient of the encoding that is done by the courier of the communiqué.
- Channel, meaning the means of communication.
This communication process works in the following way: The messenger or courier has something that requires to be communicated, meaning a message. The message bears intent, and therefore, the messenger requires encoding the message with terminology, behavior as well as body language that would facilitate communicating the message, in line with the intent of the message. The message ought to go via a conduit, a means of communication for instance face to face, e-mail, or telephone conversation, letter, and presentation. The recipient ought to decode the message by use of conventions, contextual or cultural background, as well as language proficiency. The message received may or may not meet the messenger’s intent. Although this may seem to be an uncomplicated process, a message is conveyed from point 1to point 2, but at any stage in this process, something may go wrong. Communication breakdown happens mostly as a result of interference in the communication process (Christensen 24). The diagram is a graphical depiction of the communication process
Creating Successful Business Communicators in Organizations. Effective communication is critical to the success of any organization. This presents the basis why any organization that is focused on success generates customized training programs in communication. These programs specifically address the organization’s unique communication concerns. In order to create successful business communicators, an organization requires developing communication workshops, as well as, training programs in communication. The organization requires taking the time to develop the requisite customized programs in order to solve any communication challenges. The organization ought to identify the present communication needs, as well as expectations. This should be done through a chain of interviews and assessments. Finally, individualized coaching would commence in order to insure that communication concerns become obsolete. This would be achieved by training employees to develop productive and healthy communication habits (Alder 51).
Greater attention ought to be paid to communication as a fundamental component of organizational behavior, owing to the dynamism within organizations. Establishing the degree of communication satisfaction in the organization, enables the acquisition of insight into the organizational forces, but at the same time acquires insight into fragile points in regard to communication in the organization. These insights may be employed as the foundation for making essential business decisions in the organization. It is imperative to develop consciousness in relation to the value of communication, which is demonstrated through individual development, job satisfaction as well as motivation of the human resources which leads to employees’ loyalty.
Adler, Ronald. Communicating at Work: Principles & Practices for Business. New York, McGraw-Hill. 2010. Print.
Christensen, L. Organizational Identity. Relationship between Internal & External Communications. Thousand Oaks, CA: Sage. 2009. Print.
Robbins, S. Organizational Behavior. New Jersey, Prentice Hall. 2003. Print
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